Housing Support Officer

Ref: HWG09
Salary: £12.28 per hour

Permanent Contract

Base: YMCA West Bromwich Sites

Due to an expansion of our housing services, we are seeking applications from people who have a passion for young people and the desire to see them progress and thrive.

Is that YOU?

YMCA are looking for experienced individuals, with the motivation to see young people thrive, to join our dynamic and supportive housing team. These people will support our Housing Services Manager to ensure the provision of high-quality, person-centred support to our residents.

The role will include but will not be limited to:

• Engaging with young people identifying their passions and aspirations and helping to remove any barriers which will prevent them achieving their full potential.
• Promoting and leading on engagement activities.
• Create and deliver programmes to aid the development of young people
• Supporting young people to gain necessary life skills.
• Supporting service users to develop independent living skills.
• Liaising with other teams regarding emergencies and complaints.
• An understanding of safeguarding requirements and duty of care when working with vulnerable individuals is imperative.

The ideal candidate will be tech-savvy, approachable and interested in young people and adept at prioritising tasks efficiently. You’ll need to adapt to changing priorities while maintaining a commitment to delivering quality housing services. Excellent communication skills are a must, as you’ll collaborate effectively with a diverse range of agencies.

Benefits

Apart from a competitive salary and the opportunity to work for an organisation that is passionate about giving back to the community, the successful applicant will also be eligible for:

• 24/7 Confidential Employee Assistance Programme (EAP)
• Access to our IMHR Plus online portal, offering discounts at major brands and retailers
• Annual leave increase based on length of service
• SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
• Heavily discounted: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
• Life Assurance scheme
• Additional annual leave day for your birthday month… and more!

It is required that the successful applicant will complete an enhanced DBS check before starting the role.

If this is YOU, please contact:

Caroline Boyce 0121 714 2626 or 0121 524 1950 (Monday-Friday, 9-5pm)

Closing Date:
23^rd January 2025

We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.

Equality, Diversity, and Inclusion Statement We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.